Delivery & Returns
GLOSS MODERNE offers complimentary shipping for US orders $49 and over. If your order is under $49, the flat-rate shipping cost is $10.
Shipping prices do not include any applicable customs duties and/or import taxes. Customers are responsible for these charges if applicable. Please note shipping fees and duties will not be refunded.
GLOSS MODERNE will accept returns for unused and unopened items within 14 days of shipping date for exchange or credit only. The retail price of any complimentary gifts received and any shipping costs will be deducted from the credit total. We cannot offer refunds. Please email firstname.lastname@example.org with your order number to obtain a return authorization.
GLOSS MODERNE is not responsible for any returns which are lost in the mail when being returned to us. We advise you to insure your package containing the product(s) being sent to us and get tracking information. No exceptions can be made to this policy.
All returns must be sent to the following address:
GLOSS MODERNE – Returns
620 Newport Center Drive, Suite 1100
Newport Beach, CA 92660